Retail Sales Associate

Retail Sales Associate, Chestnut Hill

As a Retail Sales Associate, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, and live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. Curious about a day- in- the- life? Learn more on our blog here or learn about Oval Diamonds from Kelly, our SF team member, here! 

The ideal candidate will be able to work a full-time schedule that includes weekend days.  This role is in-person at our Chestnut Hill showroom location, which is open from 10 am - 7pm.  

What you’ll do: 

• Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options, creating memorable and personalized experiences for each customer.
• Proactively manage and respond to a high-volume of leads and active customers to achieve sales targets.
• Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry.
• View the full role responsibilities HERE 

• A passion for the customer.
• A drive to exceed goals.
• A keen eye for details.
• Clear and concise communication.
• A team player mindset.

• Insurance.
• 401k match.
• Sales Incentive Programs.
• Generous PTO Policy.
• Disability and Life insurance.
• Pre-Tax Commuter Benefits. 
• Continued Education.
• Employee Discounts.
• Wellness Benefits.
• Giving Back and Volunteer Opportunities.

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More About Us

At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time.

Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.

If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.