MES Product Manager

Job Description:

Implement and support technical tasks in MES including gathering requirements, designing, developing, workshops & demos, CRP, UAT; utilize knowledge and innovation to develop new approaches for enterprise applications integration, workflow automation, performance optimization, and overall solution architecture to improve current operation systems and integration landscape with the goal of delivering business process efficiency through the development of process automation; architect and lead the implementation, enhancement, and maintenance of the Diaspark MES and NetSuite ERP systems as it relates to Jewelry manufacturing and repair activities; collaborate with internal business partners, users, and functional teams to gather and validate business requirements and understand processes, developing detailed process flows/maps; translate business requirements into functional and technical requirements, ultimately deriving viable system solutions for the implementation; translate information from functional walkthroughs to draft design and technical specifications, and project deliverables, making changes to the scope as required; manage the execution process and develop documentation, including preparing QA scenarios and test scripts, documenting findings, working with the development team to explain concerns, providing QA Signoff with artifacts to the Application Manager, etc; troubleshoot and test solutions that meet requirements and follow quality management standards; act as the subject matter expert throughout the implementation and continuous improvement of the system; proactively develop internal customer relationships, anticipate and identify obstacles, troubleshoot, and work with internal and external teams to resolve; liaise between internal teams and external partners, including planning and organizing the implementation plan for projects, configuring, set-up, and resolving issues; continuously improve processes, procedures, and tools. 

Job Requirements:

Bachelor’s degree in Computer Science or foreign equivalent plus 4 years of experience to include implementing and supporting technical tasks in MES including gathering requirements, designing, developing, workshops & demos, CRP, UAT; utilizing knowledge and innovation to develop new approaches for enterprise applications integration, workflow automation, performance optimization, and overall solution architecture to improve current operation systems and integration landscape with the goal of delivering business process efficiency through the development of process automation; architecting and leading the implementation, enhancement, and maintenance of the Diaspark MES and NetSuite ERP systems as it relates to Jewelry manufacturing and repair activities; collaborating with internal business partners, users, and functional teams to gather and validate business requirements and understand processes, developing detailed process flows/maps; translating business requirements into functional and technical requirements, ultimately deriving viable system solutions for the implementation; translating information from functional walkthroughs to draft design and technical specifications, and project deliverables, making changes to the scope as required; managing the execution process and developing documentation, including preparing QA scenarios and test scripts, documenting findings, working with the development team to explain concerns, providing QA Signoff with artifacts to the Application Manager, etc.; troubleshooting and testing solutions that meet requirements and follow quality management standards; acting as the subject matter expert throughout the implementation and continuous improvement of the system; proactively developing internal customer relationships, anticipating and identifying obstacles, troubleshooting, and working with internal and external teams to resolve; liaising between internal teams and external partners, including planning and organizing the implementation plan for projects, configuring, set-up, and resolving issues; continuously improving processes, procedures, and tools. 

#LI-DNI

At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time.

Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.

If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.